Privacy Policy

Effective Date: October 29, 2024

Introduction

At Advanced BioResearch Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information on ABRSUITE, accessible at abrsuite.com. By using ABRSUITE, you agree to the terms and conditions outlined in this policy.

Information We Collect

ABRSUITE may collect personal information, such as your name, email address, and phone number, when you register, login, or use our services. We may also collect non-personal data, including browser type, device information, and usage data to improve your experience.

How We Use Your Information

The information we collect is used to provide and improve our services, communicate with you, and enhance security on the ABRSUITE platform. We only send One-Time Passwords (OTPs) to US-based phone numbers with user consent, which can be managed within your user dashboard.

Your Control Over Information

After logging in, users can manage OTP settings in the dashboard, including enabling or disabling OTP delivery. Users have the right to request access to, correction of, or deletion of their data. To exercise these rights, please contact our support team at support@abrsuite.com.

Data Security

We implement industry-standard security measures to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@abrsuite.com.

Industry Standards for US Short Code Terms of Service

2. Use of Information

ABRSUITE uses phone numbers to deliver OTP messages solely for the purposes of account verification and security. This usage aligns with Twilio's A2P 10DLC guidelines for approved messaging. Users can manage their OTP preferences from their ABRSUITE dashboard, including opting in or out of OTP notifications.

3. Consent for OTP Messaging

Users must provide explicit consent before receiving OTP messages. Consent is collected when users log in to their ABRSUITE accounts and configure their OTP preferences. OTP messages will only be sent to those who have opted in through their account settings. Users can withdraw consent at any time by disabling OTP in their dashboard.

4. Data Protection

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Sharing of Information

ABRSUITE does not sell, distribute, or lease personal information to third parties without permission. Information may only be shared with third-party providers, like Twilio, as necessary to support the functionality of OTP delivery. All third parties are obligated to uphold data protection standards in accordance with this privacy policy.

6. Compliance with A2P 10DLC Regulations

ABRSUITE adheres to Twilio's A2P 10DLC requirements for campaign registration and approval. This compliance ensures that all messaging is lawful, transparent, and respects user privacy. In cases of non-compliance, users can contact us directly to resolve any issues promptly. Opt-Out Instructions: You can cancel the SMS service at any time. Go to profile settings and Opt-Out or Just text "STOP". After sending "STOP," we will confirm your unsubscription, and you will no longer receive SMS messages.

7. User Rights

Users have the right to access, update, or delete their personal data within ABRSUITE. If you wish to exercise any of these rights, please contact us at support@abrsuite.com.

8. Updates to This Policy

ABRSUITE may update this Privacy Policy as necessary to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage users to review this policy periodically for the latest information.

Contact Us

For more information or any questions about this Privacy Policy, please contact us at:
Email: support@abrsuite.com